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Services / Online reputation managementOnline reputation management company · reviews, search, social

Reputation managementthat protects trust

When people search your name, make sure they find the real story.

Reputation management that monitors your brand, replies to every review on Google, Yelp and Trustpilot and reports fake ones. We never buy reviews or hide honest ones. We help you earn better ones.

Check my reputation →
ShaileshSimrandeepGurpreetRitikaSandeep
30+ in-house specialists
design, dev, QA and growth
+0.5★average rating lift in 6 months
24hreview reply time
100+brands monitored
NestléCastrolJSW PaintsHELLAReliance General InsuranceElectroluxMobilFICCIIIT IndoreSIAMJUETFirstHalePetBudsKala IndiaOrganic SattvaSkyfield AgritechVardhman AmranteEugenix Hair SciencesNIFTEMBehavior NationProp Firm MatchFabled LabsSolaWrapClarity Consulting GroupThe Blue Sky StudioEducation ElementsApniCabsDabbaXi-RISECar MitraNubergConnect BroadbandWorld Environment DayAdvantage Health Care IndiaPusa Krishi IncubatorAnnapoorna AnuFood IndiaadiB PureIndia Against Road CrashDrive Safe ClubCrore Haath Saath Saath2 Crore StepsClub D2SPac Mech ExLEADS 2021VensweTDIKisan Yuva ClubMG Engineers & ContractorsBARSbellaJDD Stone MinesCarpets ThailandDeszine TalksJust ProcureThe Middle ManNewstoneLinks Insurance ServicesACE Insurance BrokersAA Car TransportEmirates Queen 2023
In short

What is online reputation management?

Online reputation management (ORM) is the ongoing work of monitoring, responding to and improving what people find about your brand online, from Google and Yelp reviews to search results, Glassdoor and social media.

Typical costFrom $700 per month
Timeline3–6 months for a visible lift
TeamORM lead, writer, SEO and PR specialists
DeliverablesReplies, reports, review system, content
Get a fixed quote in 24h WhatsApp us
The problem

Why good businesses end up with a bad reputation online

Most reputation problems aren’t caused by bad service. They come from silence. These are the four gaps we close first.

One angry review with no reply tells every reader that nobody is listening.
seoily / orm / issue-01.logLIVE
✕1-star review left unanswered for 5 monthsGoogle
✕Readers assume nobody caresLeads
⚙Seoily: reply to every review within 24hFix
✓100% of reviews answeredResult
BEFORE12%WITH SEOILY100%Reviews answered
Services

What we do

Honest, platform-safe reputation work across reviews, Google search results and social media.

4.5★ from 3.8★
Replied in 2h
Google & Yelp review managementReplies to every review in your voice, with a clear process for complaints.
8 of 10 positivePage one
Search result managementYour website, profiles, articles and PR built up to rank above outdated or misleading results.
Brand monitoringReviews on Google, Yelp, Trustpilot, BBB and Glassdoor, plus news and social posts, tracked daily with alerts.
MentionsGoogle & YelpPolicy reportsReview requestsPR articlesSocial repliesBrand searchComplaint follow-upSame-day alertsSentiment
Our work

Reputations we’ve helped build

Google results for “nadia kiderman”: LinkedIn, The Times of Israel, Facebook and The Jerusalem Post
Google results for “nadia kiderman” in 2012: her Facebook, blog, WordPress, Google+ and Manta profiles
Dentist, New York · ClientHer name on Google, told by herA New York dentist whose name search needed to show her own story. We built and ranked the profiles and blogs she controls, so page one for her name shows her practice, her writing and her social profiles.
Reputation management portfolio

Ratings, reviews and search results improved the honest way.

FirstHale post: “One bill can break years of savings”
FirstHale · SocialDriver health cover posts200+ policy renewals
Vardhman City Centre “Invest Karo Wahan” ad
Vardhman City Centre · SocialHinglish hooks for recall1,500+ investor leads
Organic Sattva “High on taste” social post
Organic Sattva · SocialPosts people engage with265K top reel views
Mobile Mandir home screen
Mobile Mandir · ReviewsApp store review replies4.9★ store rating
SearchMeLocal post with client review messages
SearchMeLocal · ReviewsClient reviews on social5.0★ across review platforms
Proof, not promises

We look after our own ratings every day.

Mobile Mandir’s 4.9★ rating isn’t luck. Our team reads, replies to and learns from every review, the same way we will for you.

Mobile Mandir home
Mobile Mandir seva screen
4.9★Mobile Mandir rating
100%reviews answered
24hreply time
01A good reply wins over the next readerPeople judge you by how you respond to criticism more than by the criticism itself.
02Ask everyone, at the right momentA review request sent right after the experience gets far more replies than a monthly email.
03Feedback is product dataSeveral Mobile Mandir improvements came straight from one-star reviews.
Explore Mobile Mandir →
Process

How we manage your reputation

Step 1 · Week 1Reputation auditWe review your ratings, search results for your brand and social mentions, and find what hurts most.
Ratings across platforms
Brand search results map
Priority action list
Google AlertsBrand24MentionGoogle Business ProfileYelpTrustpilotBBBGlassdoorMeta Business SuiteTikTokXLinkedInSemrushSearch ConsoleLooker Studio
Estimator

How long will it take to improve your reputation?

1. What do you need?
2. Where is the problem?
3. What’s needed?
Time to visible improvement
12–24weeks
Audit·2 wkBasics·4 wkRespond·6 wkPublish·8 wkMonitor·4 wk
Suggested team: ORM lead, SEO specialist, PR writer
Pricing

How much does online reputation management cost?

Online reputation management usually costs $700 to $1,800 a month, with crisis work quoted separately. The price depends on how many platforms and locations you have, and whether search results need work as well as reviews.

StarterBusinesses that need review managementFrom $700per monthMonitoring on up to 5 platformsReplies to every reviewFake review reportingReview request system
MOST CHOSENGrowthBrands that also need cleaner search resultsFrom $1,800per monthEverything in StarterSearch result management2 PR or article placements a monthSocial listening and replies
Crisis & enterpriseUrgent issues or many brands and locationsCustomquoteResponse plan within 24 hoursHolding statements and media handlingMulti-brand monitoringDedicated ORM lead

Indicative prices, excluding taxes. Fixed quote after a free reputation audit.

Compare

Seoily vs a freelancer vs a large agency

Approach to bad reviewsSeoilyReply, resolve, report fakesFreelancer: Sometimes promises removalLarge agency: Reply templates, slow sign-off
New reviewsSeoilyReal customers, asked wellFreelancer: Risk of fake reviewsLarge agency: Tool license, little follow-up
Search resultsSeoilySEO team builds real contentFreelancer: Rarely offeredLarge agency: Yes, at high cost
Speed of responseSeoilyWithin 24 hoursFreelancer: Depends on availabilityLarge agency: 2–3 days with approvals
ReportingSeoilyRatings, sentiment, page oneFreelancer: Occasional updateLarge agency: Long monthly deck
Typical starting costSeoilyFrom $700 a monthFreelancer: $300–$550 a monthLarge agency: $3,500+ a month
Beyond reviews

A strong reputation is built, not cleaned.

Lasting reputations come from good service, quick replies and a story told well. Our SEO, content and call center teams help with all three.

Local SEOTurn a better rating into more calls from Google Maps.Content writingArticles and pages that tell your real story.Social mediaA consistent, positive presence that people trust.Customer supportOur call team resolves complaints before they become reviews.
Numbers we report on

Ratings, replies and page one, every month

+0.5★average rating lift, 6 months
24hreview reply time
100%reviews answered
3.1×more genuine reviews a month
8 of 10positive page-one results, typical
0fake reviews ever posted
Averages across clients on our ORM retainer · Google Business Profile, review platforms and Semrush data · updated quarterly
Why Seoily

Why brands trust Seoily with their reputation

MONITORRESPONDEARNPUBLISH
SEOILYYour reputation
google: new 5-star reviewyelp: reply sent in 2hreport: fake review flaggedbrand24: 14 new mentionspr: feature publishedserp: 8 of 10 positivesms: 36 review requestssentiment: 82% positive
01Honest, FTC-safe methodsNo fake or paid reviews, no review gating, no hiding genuine feedback.
02Every review answeredReplies within 24 hours, in a tone you approve.
03SEO team in-housePositive content built to rank, by specialists who rank our own brands.
04Complaints actually resolvedOur call center can follow up with unhappy customers directly.
05Same-day alertsYou hear about a problem in hours, not days.
06Clear monthly reportingRatings, review volume, sentiment and page-one results.
Pairs well with

Related services

Industries we build for
Healthcare & clinicsHome servicesReal estateRestaurants & hospitalityLegal & professional servicesEcommerce & DTCAutomotive dealersFounders & executives
Serving businesses in
New YorkLondonTorontoSydneyDubaiLos AngelesChicagoMelbourneSingaporeSan FranciscoManchesterAustinDublinMiami
FAQ

Questions brands ask about ORM

We can’t and won’t remove genuine reviews. We report reviews that break the platform’s rules, such as fake, spam, offensive or conflict-of-interest reviews, and the platform decides. For genuine complaints, a calm public reply and a fix usually does more good than removal.

Talk to the team

Worried about what people see when they search for you?

Talk to us.

ShaileshSimrandeepGurpreetRitikaWe’re online nowChat and WhatsApp open 24/7
WhatsApp the teamOpen 24/7, quick replies+91 98129 69000Speak to a strategist now
Book a 20-minute callCalendly · Google Meet link by email
Book Tomorrow, 11:00 am