An in-house call team that treats your customers like ours.
Inbound support, outbound sales and lead qualification in clear English, staffed during your business hours from our own office. It’s the same team that supports Mobile Mandir users every day.
30+ in-house specialists design, development, QA and growth
☎Lead called2 minutes after sign-up
✓QualifiedAppointment booked for Sat
★CSAT4.8 / 5 this week
100K+calls handled (FirstHale)
5 minaverage lead call-back
24/7coverage available
Trusted by founders, growing businesses and enterprise brands
In short
What does an outsourced call center do?
An outsourced call center handles a business’s phone, SMS and chat conversations with trained agents.
✓5-minute average lead call-back
✓Your business hours covered as standard
✓Every call recorded and quality-scored
It answers customer support calls, calls new leads to qualify them, runs outbound sales campaigns and updates the CRM, so the business gets fast, consistent customer contact without hiring and managing its own team.
Seoily runs its call center from our own office with fluent English-speaking agents who work your business hours. Agents are trained on your product, follow TCPA-aware calling rules, record every call and have a sample scored each week. Leads are called within five minutes on average. The same team supports Mobile Mandir users every day.
Insurance · Client100K+ calls selling and supporting insuranceOur team sells and supports daily-pay insurance for Uber driver-partners, from first call to renewal.
Education · ClientA 38-city admissions calling operationEvery enquiry called, counselled and followed up by our team — on phone and WhatsApp — across the full admissions cycle, from first call to enrolment.
Devotional · Seoily productSupport and feedback for our own appOur team explains the app, answers seva questions and logs feedback that becomes new features.
Timelines assume your CRM and phone access are shared in the first week. You’ll get a full proposal after a short call.Get my proposal →
Pricing
How much does call center outsourcing cost?
Call center seats from Seoily cost between $650 and $1,200 per seat a month. The price depends on shared or dedicated agents, hours covered, weekend or 24/7 shifts and how much product training is needed.
Can’t find yours? Ask in the chat below and a real person replies.
Pricing is per seat per month or per qualified lead, depending on the setup; the pricing table above shows typical ranges. It usually comes to roughly a third to half of an in-house team.
Lead qualification and inbound support usually go live in 1–2 weeks, larger or 24/7 teams in 3–4 weeks.
Yes. Shifts are scheduled to your business hours in any time zone, with after-hours and weekend coverage available.
Daily reports, call recordings you can listen to, a shared Slack channel with your team lead and a weekly review call in your time zone.
We follow TCPA and DNC rules for outbound calls, respect GDPR and CCPA, use consent notices for recording, and limit data access by role. For healthcare clients we work in a HIPAA-aware way. We don’t claim formal certifications.
You do. Call recordings, CRM records and customer data stay in your systems, and we sign an NDA and data handling terms before go-live.
Product training material, access to your CRM and phone system (or we set them up), your scripts if you have them, and a weekly review slot.
We guarantee service levels such as call-back time, answer rate and QA scores. Sales outcomes depend on your offer, so we report conversion openly every day.
An onshore call center costs the most per seat. Freelance virtual assistants are cheaper but have no QA, backup or reporting. Seoily gives you trained, managed agents with QA and daily reports at roughly a third to half of onshore cost.
Yes. We work in HubSpot, Salesforce, Zoho or your own CRM.
Talk to the team
Need a call team? Talk to the people who answer our own customers.
Chat with our assistant, message the team on WhatsApp, or book a call. Whichever you pick, a real strategist follows up within one working day.
SSeoily assistantAI assistant · a real person can take over anytime
Hi! I’m Seoily’s assistant. Want results like your app’s? Pick a question below or type your own.
Services / Call centerOutsourced call center · Inbound, outbound, leads
Outsourced call centerthat answers fast
An in-house call team that treats your customers like ours.
☎Lead called2 minutes after sign-up
✓QualifiedAppointment booked for Sat
Inbound support, outbound sales and lead qualification in clear English, staffed during your business hours from our own office. It’s the same team that supports Mobile Mandir users every day.
30+ in-house specialists design, dev, QA and growth
100K+calls handled (FirstHale)
5 minaverage lead call-back
24/7coverage available
In short
What does an outsourced call center do?
An outsourced call center handles a business’s phone, SMS and chat conversations with trained agents.
It answers customer support calls, calls new leads to qualify them, runs outbound sales campaigns and updates the CRM, so the business gets fast, consistent customer contact without hiring and managing its own team.
Seoily runs its call center from our own office with fluent English-speaking agents who work your business hours. Agents are trained on your product, follow TCPA-aware calling rules, record every call and have a sample scored each week. Leads are called within five minutes on average. The same team supports Mobile Mandir users every day.
Best forBusinesses running ads that generate leads
TimelineLive in 1–2 weeks
Team2–5 agents, team lead
✓Call every lead in 5 minutes
✓Qualification scripts
✓CRM updates
✓Daily lead report
Best forApps, ecommerce and service brands
TimelineLive in 1–2 weeks
Team3–10 agents, team lead, QA
✓Inbound calls, chat and SMS
✓Ticketing and escalation
✓Call recording
✓CSAT tracking
Best forTeams that need more sales calls
TimelineLive in 2–3 weeks
Team3–10 agents, sales lead
✓Calling campaigns
✓Sales scripts and training
✓Follow-up sequences
✓Conversion reports
Best forBrands that want their own team
TimelineLive in 3–4 weeks
TeamDedicated agents, manager, QA
✓Agents trained on your product
✓Your hours and time zone
✓Weekly reviews
✓Scale up or down monthly
Our work
Teams we run for our clients
Insurance · Client100K+ calls selling and supporting insuranceOur team sells and supports daily-pay insurance for Uber driver-partners, from first call to renewal.
Education · ClientA 38-city admissions calling operationEvery enquiry called, counselled and followed up by our team — on phone and WhatsApp — across the full admissions cycle, from first call to enrolment.
Devotional · Seoily productSupport and feedback for our own appOur team explains the app, answers seva questions and logs feedback that becomes new features.
Call center seats from Seoily cost between $650 and $1,200 per seat a month. The price depends on shared or dedicated agents, hours covered, weekend or 24/7 shifts and how much product training is needed.
Shared seatLead qualification for businesses running adsFrom $650per seat / month✓Call every lead in 5 minutes✓Qualification scripts✓CRM updates✓Daily lead report
MOST CHOSENDedicated seatSupport and sales teams trained on your productFrom $1,000per seat / month✓Agents trained on your product✓Inbound, outbound, SMS and chat✓Call recording and QA✓Weekly reviews
24/7 coverageRound-the-clock or 10+ seat teamsCustomquote✓All time zones covered✓Weekend and holiday shifts✓Dedicated manager and QA✓Scale up or down monthly
Indicative prices, excluding taxes. Per qualified lead pricing available. Fixed quote after a 20-minute call.
Compare
Seoily vs a large call center vs a freelancer
TeamSeoilyTrained agents, lead and QAFreelancer: One remote callerLarge agency: Hundreds of seats, rotating staff
Call-backSeoily5 minutes on averageFreelancer: When availableLarge agency: Hours, in a queue
HoursSeoilyYour business hours, 24/7 optionFreelancer: Limited, variesLarge agency: 24/7, at premium rates
QualitySeoilyRecorded, weekly scoringFreelancer: No recordingsLarge agency: Sampled monthly
MinimumSeoilyFrom 2 seatsFreelancer: One personLarge agency: Often 20+ seats
Marketing linkSeoilySame team runs your adsFreelancer: Not connectedLarge agency: Separate vendor
Beyond the calls
A call team works best with the full funnel.
We connect calling to the ads that bring leads in and the systems that track them, so nothing falls through the cracks.
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FAQ
Questions clients ask us
Pricing is per seat per month or per qualified lead, depending on the setup; the pricing table above shows typical ranges. It usually comes to roughly a third to half of an in-house team.
Lead qualification and inbound support usually go live in 1–2 weeks, larger or 24/7 teams in 3–4 weeks.
Yes. Shifts are scheduled to your business hours in any time zone, with after-hours and weekend coverage available.
Daily reports, call recordings you can listen to, a shared Slack channel with your team lead and a weekly review call in your time zone.
We follow TCPA and DNC rules for outbound calls, respect GDPR and CCPA, use consent notices for recording, and limit data access by role. For healthcare clients we work in a HIPAA-aware way. We don’t claim formal certifications.
You do. Call recordings, CRM records and customer data stay in your systems, and we sign an NDA and data handling terms before go-live.
Product training material, access to your CRM and phone system (or we set them up), your scripts if you have them, and a weekly review slot.
We guarantee service levels such as call-back time, answer rate and QA scores. Sales outcomes depend on your offer, so we report conversion openly every day.
An onshore call center costs the most per seat. Freelance virtual assistants are cheaper but have no QA, backup or reporting. Seoily gives you trained, managed agents with QA and daily reports at roughly a third to half of onshore cost.
Yes. We work in HubSpot, Salesforce, Zoho or your own CRM.
