Seoily
Case study · Insurtech

An insurance business, built from zero

There was no daily-pay insurance plan for Uber driver-partners, no website and no app. We designed the plans, built the app and dashboard, and run the call center that sells and supports every policy.

Built and run end to end100K+calls handled
500+plans sold30K+monthly traffic
Estimate your cost per policy
Google Partner5 years · 30+ teamClientFirstHale · insurtechCustomersUber driver-partnersMarketIndiaServicesPlans · App · Call center · Digital
Before you hire an agency

Questions an insurance founder should ask

Swipe through. Each answer uses real numbers.

01 / 6Can you launch with no digital presence at all?Yes. FirstHale had no website, app or dashboard. We built all three.See what we built →
02 / 6Do you bring leads, or sell policies?We sell. Our call center has handled 100K+ calls and sold 500+ plans.See results →
03 / 6What will each policy cost to acquire?Our calculator estimates leads, budget and cost per policy for you.Open calculator →
04 / 6Can you support customers after the sale?Yes. 200+ renewals, claims and roadside support run through the same team.See renewals →
05 / 6Which channels should we use?Social and digital to acquire, the call center to guide and sell.See channel mix →
06 / 6Who owns the customer data?You do. Leads and policies stay in your systems.Talk to us →
Results

The business in numbers

100K+Calls handled, inbound and outbound
500+Driver insurance plans sold
30K+Monthly traffic across web, app and social
200+Policy renewals
3Digital products: app, dashboard, website
Daily + monthlyPay options launched where none existed
99%Customer satisfaction [confirm method]
The customer journey we run (stages, not volumes)
Acquire · Social and digital
Guide · Call center
Sell · Plan and payment
Retain · Claims and renewal
The story

About FirstHale

FirstHale sells insurance to Uber driver-partners. Drivers earn daily, so annual premiums never fit their cash flow. FirstHale needed a product, a digital presence and a sales team, all at once.

An Uber driver-partner standing beside his cab

A new product in a market with nothing to copy

No insurance plan in the market matched how drivers earn.

Five workstreams, run by one team

Step 1Plan designDaily and monthly pay plans built around driver cash flow.
Step 2App, dashboard and automationDriver app, team dashboard and automated partner connectivity.3 products
Step 3Website, social and trafficDigital acquisition bringing drivers in.30K+ monthly traffic
Step 4Call centerGuiding, selling and supporting every policy.100K+ calls
What we ran

Product, platform and people

Daily and monthly pay plans
01 · ProductDaily and monthly pay plansInsurance priced for how drivers actually earn.
App and team dashboard
02 · PlatformApp and team dashboardDrivers buy and manage policies; the team tracks every sale.
Website and social
03 · AcquisitionWebsite and socialDriver-first social content and digital acquisition.
Sell and support
04 · Call centerSell and supportInbound and outbound calls, renewals and claims help.
Proof

Built from zero, still running

Every number below comes from systems we built and operate for FirstHale.

100K+calls handled
500+plans sold
200+renewals
30K+monthly traffic
0 to a live insurance business: plans, app, dashboard and call center
Policy calculator

What would it cost to sell your policies?

Step 1 of 3Target
200
Who you’ll work with

A named team, not a ticket queue

Shailesh JangraShailesh JangraFounder and CEO
Simrandeep KaurSimrandeep KaurDigital Marketing Manager
Gurpreet ThakurGurpreet ThakurSr. SEO Executive
Sandeep DograSandeep DograCreative Head
Ritika RanaRitika RanaCall Center Manager
Weekly report, monthly reviewPacing against your target
Your accounts, your dataAds and leads stay with you
Live dashboardsSee results as they happen
One accountable ownerA single point of contact
FAQ

Questions about this project

Daily and monthly plan design, a driver app, a team dashboard, partner automation, the website and social presence, and call-center operations.

Talk to the team

Want results like FirstHale’s?

Ask us anything.

ShaileshSimrandeepGurpreetRitikaWe’re online nowChat and WhatsApp open 24/7
WhatsApp the teamOpen 24/7, quick replies+91 98129 69000Speak to a strategist now
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More results

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